At Trailhead our service staff is Shimano factory trained and certified to work on all bicycle makes and models, not just the ones we sell. And every member of our service team participates in training sessions with factory service techs several times each year.
So, whether it’s a minor tune-up or a major overhaul where we go completely through your bicycle and get it running like new, you can count on us to do the job right the first time, every time.
Professional People, Training & Tools!
When you bring in your bike for service, Trailhead always starts with a free, no-obligation estimate of the work that's needed. One of our service pros will discuss your bicycle with you and carefully explain what we recommend, always respecting your choices and your budget.
Walk-ins are welcome
Getting ready for a ride and discovered that a tire's gone flat? Did you hit a pothole and knock your wheel out of true? Sometimes you can't plan when your bike needs attention. Why not bring it in?
Trailhead installs Bike Tires and Tubes While You Wait!
If we can fix it on the spot, we will. And if we need more time, we'll let you know when to stop by to pick it up. Come in, call or email us soon so we can make that important repair or adjustment and get you back on your bike ASAP.
Appointments are helpful
If you prefer the convenience of an appointment, we'll let you know how long the repair will take so that you can plan accordingly. If it’ll be ready quickly, you might want to check out what's new in our store while you’re waiting.
If you’re going to run some errands while your bike's being fixed, just give us a number where we can reach you in case we have any questions. Thank you!